SEPRO Newsletter – Standard vs. Enterprise Account

Dear SEB’s Suppliers,

 

Why are you receiving this Newsletter? 

– This newsletter is to brief you on the differences between ARIBA’s Standard and Enterprise Account.

 

 

  1. STANDARD ACCOUNTS vs. ENTERPRISE ACCOUNTS

 

STANDARD ACCOUNTS are free, easy-to-use accounts that allow suppliers to exchange an unlimited number of basic documents such as purchase orders, order confirmations, invoices, and view status of their orders.
ENTERPRISE ACCOUNTS offers suppliers greater functionality and support but is subject to fees depending on transaction volume.

 

Please refer to screenshot below for the full description of STANDARD ACCOUNT and ENTERPRISE ACCOUNT.

 

 

 

  1. STAYING WITH STANDARD ACCOUNT FOREVER, YES POSSIBLE

-Should you prefer not to upgrade to Enterprise Account, please refrain from clicking on the upgrade button. (see screenshot below)

-DO NOT DELETE the Interactive Email PO (Purchase Order) which you received from the ARIBA System, we recommend that you create a special email folder to store these emails.

 

 

 

  1. UPGRADING TO THE ENTERPRISE ACCOUNT

How the enterprise account is being calculated up until to be charged.

 

Enterprise account subscription levels and fees are determined by the number of documents and volume of transactions your business runs through Ariba Network. As your transaction level on Ariba Network increases, your fees will be adjusted  accordingly.

 

  • These 2 criterias must be met if you were to be charged for Enterprise Account:
  • Sent or received 5 or more documents (ie. a PO or an invoice in the Ariba Network) AND
  • Total value of all invoices or PO (whichever one is higher) exceeds $50,000 USD

 

 

  1. OOPS! I WANT TO DOWNGRADE TO STANDARD ACCOUNT

If you had upgraded to Enterprise Account and wish to downgrade back to the Standard Account, please follow the steps below:

 

Step 1. Take note that your account may be eligible for a downgrade if the following criteria are met.

  • You must not have any outstanding supplier fees. (Please request for a fee waiver).
  • Your Order Routing Method must be Email and you cannot have any integration configured (cXML, EDI, Punch-Out, CIG).
  • Supply Chain Collaboration (SCC) must not be enabled. SCC must be disabled for SCC relationships by respective buyers.
  • Payment method must not be AribaPay (check this by clicking the Enablement Tasks tab. If you do not see AribaPay as a category for any customers, you do not have AribaPay enabled).
  • You should not have any created Reports. You will lose access to any created reports.
  • You should not have any pending Enablement Tasks related to catalogs/AribaPay/SCF.
  • You should not have Invoice Archiving configured or you will lose access to the archive.

Step 2. If all the above listed criteria are met, please contact SAP Ariba Customer Support (How to contact Ariba Support : HelpDesk: SEPRO (Sarawak Energy e-Procurement) (freshdesk.com) ). Additional verification with the account administrator will need to be performed over the phone. Once completed, SAP Ariba Customer Support will forward your request for further review to perform the requested downgrade to your Enterprise Account to a Standard Account.

 

  1. Additional reference:

 

Please do not hesitate to contact us if you have any enquiries. 

Thank you and Warm Regards,

SEPRO Support

Guides       : https://sepro.freshdesk.com

Email         : AskSepro@sarawakenergy.com

Telephone: 082-330127 


How to downgrade account from Enterprise account to Standard Account